SkillSoft Topic of the Month: Getting Results without Direct Authority

These set of four hour-long modules are appropriate for developing the skills that will help you obtain the positive results you need in the workplace without using direct authority. Through these modules, you will learn how to build relationships and credibility, practice the law of reciprocity, use persuasive communication and learn how to build a partnership with your boss in order to influence him or her. These modules are suitable for anyone who wants to develop or refine their skills for getting results when they do not have direct authority over the people responsible for doing the work.

The first module will teach you how to recognize how to build credibility at work so that you can get the results you need. The second module will help you identify examples of possible trades you can offer to gain influence. The third module will help you recognize how to communicate persuasively to get the results you need. Lastly, the fourth module will help you recognize how to influence your boss to give you more responsibility or direction.

By the end of the four hours, you will be adept and knowledgeable on the influential, positive and appropriate skills that will enable you get results without the use of direct authority.

Building Relationships and Credibility: Course number comm_27_a01_bs_enus
Reciprocity: Course number comm_27_a03_bs_enus
Persuasive Communication: Course number comm_27_a02_bs_enus
Influencing Your Boss: Course number comm_27_a04_bs_enus

Visit www.umbc.edu/skillsoft for a SkillSoft Demo, FAQ’s, Quick Start Guide, and the link to log in to SkillPort.

To schedule a department presentation, call ext. 5-6262 or e-mail hrtraining@umbc.edu.

CPR for the Healthcare Provider (11/17)

CPR for the Healthcare Provider will be sponsored by the Department of Emergency Health Services on Wednesday, November 17, 5:30-10:00 p.m. The registration fee is $65 for the full provider course and $55 for the renewal course. For further information, contact Danette McCoy at ext 5-3584 or email danette@umbc.edu.

TIAA-CREF Save for Tomorrow, Start Today (11/17)

Are you interested in finding out how you can take advantage of your retirement plan? This session, “Save for Tomorrow, Start Today,” will help you get started on your path to retirement by providing objective advice and asset allocation based on your individual needs. Presented by TIAA-CREF on Wednesday, November 17, noon-1 p.m. in Administration Building room 529, the session will show you how you can obtain a personalized actionable plan, recommend fund selections to keep you on track throughout your working years and into retirement and review your retirement income options.

The session will also cover the importance of saving for retirement, how to enroll in your employer’s retirement plan and offer five principles to help you save for retirement.

Register by Tuesday, November 16, at www.umbc.edu/training/community.

Questions? Contact Courtney Allen at ext. 5-3648 or email callen@umbc.edu.

Get a flyer with details at www.umbc.edu/hr/T&OD/T&ODindex.html.

Preparation of Research Proposals to the National Institutes of Health (11/12)

The Office of the Vice President for Research presents a free workshop for faculty and staff, “How to Write a Research Proposal to the National Institutes of Health,” Friday, November 12, noon-3 p.m. in the Commons room 331.

The workshop builds on the material covered in workshop #020, Fundamentals of Proposal Preparation, and includes methods for tailoring proposals to meet the specific NIH requirements. Topics to be covered include How to Make Sure that Your Idea is Fundable, the NIH Review Process, the NIH Review Criteria and the Critical Questions that Must be Addressed for an NIH Proposal to be Funded. A detailed description of how to write each part of the proposal will be given.

If you would like to attend this workshop, register with Diane Markellos at dianem@umbc.edu by Thursday, November 4. Space is limited. A light lunch will be served.

How to Write a Research Proposal to the National Science Foundation (11/5)

The Office of the Vice President for Research presents a free workshop for faculty and staff, “How to Write a Research Proposal to the National Science Foundation,” Friday, November 5, noon-3 p.m. in the Commons room 331.

The workshop builds on the material covered in workshop #020, Fundamentals of Proposal Preparation, and includes methods for tailoring proposals to meet the specific requirements of the NSF. Topics to be covered include How to Make Sure that Your Idea is Fundable, the NSF Review Process, the NSF Review Criteria and the Critical Questions that Must be Addressed for an NSF Proposal to be Funded. A detailed description of how to write each part of the proposal will be given.

If you would like to attend this workshop, register with Diane Markellos at dianem@umbc.edu by Monday, November 1. Space is limited. A light lunch will be served.

Responding to Sexual Assault and Relationship Violence (11/19)

UMBC faculty and staff are invited to a one-hour session, Friday, November 19, to learn more about the Voices Against Violence Program and how to report incidents of sexual assault or relationship violence.

Attendees will learn about UMBC’s protocol for responding to and reporting incidents of sexual assault and relationship violence on campus, the steps staff or faculty must take to report an incident, the importance of reporting this information, and available resources for victims of violence.

To register, visit the Training and Organization Development website. Space is limited. The registration deadline is Friday, November 12.

Questions? Contact Alison Rohrbach, ext. 5-1599 or arohrbach@umbc.edu.

For more information about the Voices Against Violence Program, visit www.umbc.edu/vav.

Certificate in Resilient Crisis Leadership (11/3-5)

UMBC Training Centers will offer a certificate program in resilient crisis leadership, November 13-15. The program consists of three training workshop modules in human resilience and crisis leadership. Completion of all three workshops and an online assessment culminates in the Certificate in Resilient Crisis Leadership.

For more information, visit http://www.umbc.edu/trainctr/rsi/crisisleadership.html or call ext. 3-5431.

SkillSoft Topic of the Month: Conquering Conflict Through Communication

How many times have you said nothing because it was “good for the team” or got angry before thinking over the situation? These examples illustrate how important communication is in the workplace. Communication is more than what you say. It’s what you don’t say, how you listen to others, and how you listen to what you say. At the end of this course, you’ll have the skills you need to listen actively, use feedback in your teams, sensitively communicate verbally and nonverbally and assume the best of your team members. In this course, you will learn the following skills: proactive listening, how to defuse conflict through feedback, how to communicate with sensitivity and how to use guided problem-solving to effectively reduce conflict.

Visit www.umbc.edu/skillsoft for a SkillSoft Demo, FAQs, Quick Start Guide and the link to log in to SkillPort. This module is Course Number TEAM0214.

To schedule a department presentation about SkillSoft, call ext. 5-6262 or e-mail hrtraining@umbc.edu.

Fundamentals of Proposal Preparation Workshop (10/1)

Ralph Pollack, associate vice president for research, will lead a workshop on the fundamentals of proposal preparation, Friday October 1, noon-3 p.m, in Commons 331.

This introductory workshop is for faculty and staff who either are new to the art of proposal preparation or who wish to increase their probabilities of success. The workshop is appropriate for those in all areas, including the sciences, social sciences and humanities. Topics include: How to Develop a Fundable Research Idea, How to Identify an Appropriate Funding Agency, Understanding the Review Process, How to Present Your Idea in a Proposal and How to Maximize Your Chances of Getting Funded.

Meeting Facilitation Workshop Series (10/28)

There are seats available for the fall “Meeting Facilitation Workshop Series” sponsored by the Training and Organization Development department.

These workshops are for people in leadership roles who design and lead multi-stakeholder meetings in which consensus must be built by a group with varying viewpoints, sometimes on issues that are inadequately defined.

The half-day program, “Making Meetings Work,” is October 28, followed by the full-day program, “Facilitating Effective Interactive Meetings,” November 11, both in the University Center, Room 312.

For a detailed flyer with more information, visit: http://www.umbc.edu/hr/T&OD/T&ODindex.html and click on “Current Programs.”

Spaces are limited and pre-registration is required. Register by October 20 via email to jwardell@umbc.edu.