SkillSoft Topic of the Month: Managing as Coach and Counselor

How do you motivate employees to reach for the skill level that seems beyond their grasp? You do it by coaching.

Coaching is what cultivates employee growth, not to mention employee loyalty. In this module, you’ll learn to take people from adequacy to excellence. And as you build their self-esteem, confidence and competence, you’ll be building on the bottom line. This course explores four coaching styles, how to use them, techniques to overcome employee resistance and how to have thoughtful dialogue about why you’ve changed your approach and what you hope to accomplish. After this course, you will be able to develop a workplace filled with high achievers.

Click here for a SkillSoft Demo, FAQs, Quick Start Guide and the link to log in to SkillPort. This module is course number: mgmt_04_a03_bs_enus.

To schedule a department presentation, call ext. 5-6262 or e-mail hrtraining@umbc.edu.

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